FAQ’s

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Q. What computer skills do I need to set up my event?

A. None, setting up your event on line is all part of our full services.

 

Q. How long does it take to set up an event?
A. Events  eventscan be created and accepting sales on line within 36 hours; often sooner. 

Q. Do I need my own website?
A. If you have your own website you can link to our interactive page directly from your own website. If you do not have a website we would be pleased to host your event on our own server so there is no need for you to create a webpage for this single event.

Q. Do I have to have a system in place to collect the dinner ticket sales money?
A. No we will collect the money and forward them to you on your pre-determined schedule. These monies are held in our trust account.

Q. What makes your Dinner Ticket Sales system different from any other service?
A. Our service allows the purchaser the opportunity to see how many tickets have already been sold and to personally select their seat or table in real time. Clients have observed that this convenience and simple purchasing process results in increased sales.

Q. Can I create my own reports?
A. As part of our full service, we can create custom reports to meet your specific needs.

Q. What is the largest event you could do?
A. We could easily handle events up to 2000 tickets.

Q. Are there restrictions on the types of room layouts that can be shown?
A. No we can create a visual layout of the room showing entrances, podiums, screens, etc.

Q. Is there a choice in how people pay for their tickets?
A. We can offer purchasers the choice (that option is up to you the client) of payment by cheque (issuing them an on-line invoice) or by credit card. Billing may require some follow up procedures but our experience shows that 90% of revenues are collected by the event date.

Q. Does your system take into account personal privacy?
A. Absolutely. Our system offers complete purchaser privacy. Nobody sees credit card information as all payment processing is handled through a fully PCI compliant third party.

Q. Does your system help not-for-profit groups?
A. Definitely. We can offer the opportunity for a ticket purchaser to make an additional organization donation all within the one single transaction.

Q. What makes your Dinner Ticket Sales system unique?
A. We offer many benefits not found in other ticket purchase products. These include:
     –We are a professional service, not a product or software you have to create yourself.
     –We offer personal choice table selection. Our visual layout of the room offers you an insight of where you are going.
     –The opportunity at no extra cost to collect additional donations.
    –The ability to pre-order wines.

Q. How much does it cost?
A. A service fee is developed for each event in consultation with the client and their unique needs. The service fee applies only to tickets sold.

Q. How quickly is the floor plan updated?
A. It is updated immediately.

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